The BlackBerry Storm 9500 is a touch-screen cellular device. When you purchase a BlackBerry Storm 9500 from a service provider, it becomes automatically locked to the service network. Unlocking the device means to detach it from the service provider's network. If you are under contract with your service provider, contact a representative. If you are not under contract, unlock your BlackBerry Storm 9500 using an unlock code.
Instructions
Unlocking Through Service Provider
1. Locate the contact information for your service provider on your bill. Call a customer representative to get an unlock code.
2. Tell the representative your contract number, the model of the phone and the IMEI of your BlackBerry Storm. The IMEI is near the battery or the SIM card of your BlackBerry Storm. This is necessary information to get the appropriate unlock code.
3. Pay the fee for the unlock code or ask the representative to put it on your next phone bill.
4. Put the code into your phone as if you were dialing the code. Wait until you hear an automated voice explaining that the device has been unlocked.
5. Remove your SIM card from the BlackBerry Storm. You can now use the service provider of your choice.
Unlocking Using Code
6. Visit a BlackBerry unlocking website--such as gsmunlocklabs.com and gsmliberty.net--to get an unlocking code online. Whichever site you choose to unlock your BlackBerry Storm, find testimonials from other users to avoid a fraudulent website.
7. Search your website of choice to find the BlackBerry Storm 9500 to get the proper unlocking code.
8. Provide the website with your device's information, such as model, type and IMEI number. Also provide your email address, so you can receive the unlocking code.
9. Pay the unlocking fee by using your credit card on the website. You will receive an unlocking code via email within the period specified by the website.
10. Type the unlocking code into your phone as if you are dialing it. Wait and listen to the automated voice that will let you know that your phone has been unlocked. You can now use your BlackBerry Storm with a new service provider.
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