Use the Nokia Phoenix Software
Nokia Phoenix Software, developed by Nokia, supports various CDMA, GSM, TDMA and WCDMA cell phones. You can use the program to update your phone's firmware to the latest available firmware. To use this program, you need to have your phone's USB data cable for successful flashing. The program will update the software on which your phone operates, and will remove bugs (if any). After flashing, you will notice a considerable increase in your phone's performance and speed.
Instructions
1. Go to "Start" > "Control Panel" and open "Add or Remove Programs." From the list of programs, find "Nokia PC Suite," "Nokia Software Updater," "Nokia Care Suite," "Nokia Modem Drivers," "Nokia Connectivity Drivers" and any other Nokia application. Next to each of these applications, click the "Remove" button and uninstall it.
2. Restart your computer. Once the system loads, temporarily disable anti-virus software if it's running on the computer. You can right-click its icon on the system tray, and select the "Disable" option.
3. Charge your phone, and make sure your phone's battery is 50 percent or more.
4. Download and install Phoenix Service Software. (See Resources.) When the file downloads, double-click the file and follow the onscreen instructions to complete installation. After installation, the application will go to "C:\Program files\Nokia\Phoenix\Products\." Start the software by going to "Start" > "Programs" > "Phoenix Service Software."
5. Connect your Nokia phone to the computer using a USB cable. When the phone prompts you to select a mode, select "PC Suite mode." Now Windows will automatically start installing the connectivity drivers.
6. Click "File" in Phoenix window, and select "Manage Connections."
7. Click "New" and select "USB" as the type of cable you are using.
8. Click "Next." Now the application will find the connected phone and will display "FOUND."
9. Go to "Flashing" from the top menu, and select the option "Firmware Update." A window will now open, from which you have to select "Browse" (the button with three dots).
10. Select your region/country from the list, and click "OK."
11. Click "Refurbish." The phone will start flashing. Don't press any button. In fact, if possible, don't even touch it until the flashing has finished. Don't touch the cable or your computer either. Once Phoenix is done flashing, it will tell you to remove your phone from the cable.
12. Remove the cable and the phone, and wait for your phone to restart with the latest firmware. The flashing procedure shouldn't take more than eight to nine minutes.
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