You may be able to fix your own phone.
As with any electronic device, your Motorola cell phone can occasionally have problems. You can often fix the problems without dismantling the phone or sending it off to be repaired. The following troubleshooting instructions are taken from the Motorola V170 manual.
Instructions Other Settings > Initial Setup > Power On/Off. If the phone is displaying the wrong time, set the clock yourself by accessing "Time and Date," also under the "Initial Setup" menu. If you are not seeing a backlight during phone operation, access "Backlight" under the "Initial Setup" menu. For more troubleshooting points, consult your Motorola phone manual or check Resources below.
2. Determine if you can repair the problem or if you need Motorola's help. If you're comfortable taking apart your phone, instructions can be found in Resources. If you don't have the necessary implements (such as aerial removal and lens remover tools) or significant technical knowledge, it's better to have the manufacturer handle the repair.
3. Make sure your phone's software is up-to-date. Your manufacturer's website will indicate if upgrades are available.
4. Determine if Motorola will repair your phone. Most Motorola phones come with a one-year warranty with proof-of-purchase. Motorola will repair your phone for free, unless it has been moisture-damaged or physically abused. If the phone shows obvious signs of being run over, dropped or exposed to moisture, the warranty is considered void and Motorola will not repair it---even for a fee.
5. Determine if the repair is worth your time and money. Motorola's out-of-warranty repair fee is $75. If your phone is outdated or can't be repaired by the company, you may be better off buying a new device.
6. Send your phone to Motorola to be repaired, if you choose. Use the "Repair Info" link in Resources to find a walk-in repair center near you or a mailing address.
Tags: your phone, Initial Setup, Motorola will, Motorola will repair, repair your, repair your phone, will repair